One Front Door
We’re part of the Survive and Thrive Partnership. Find out more here.
Helpline
Our One Front Door helpline is open to anybody who needs help – whether you are a victim or survivor, a friend or family member of someone who needs help, a professional who needs advice for a client, or a perpetrator who wants to address your behaviour.
It is run as part of the Bradford Survive and Thrive partnership, along with WomenCentre and Family Action.
When you call the One Front Door, your call will be answered by a trained domestic abuse practitioner.
The One Front Door helpline number is:
0808 2800 999
Our helpline is completely free and confidential, and the call will not show up on itemised bills.
Calling our helpline is the best way to access help, as we will have a chat with you, and find out as much information as you are comfortable sharing with us, and then we will be able to give you your options on what you can do next, and how we can support you.
We help everyone who needs it, regardless of your gender identity or sexual orientation, so please feel reassured that you can call us and you will be supported.
Our helpline is open from Monday to Friday, 9.30am – 4.30pm. We close for half an hour at 1pm every day for lunch.
Please note:
Due to exceptionally high demand, Family Action Integrated Children’s Services are temporarily unable to accept new referrals until 1 April. Anyone already on the waiting list will remain and continue to be progressed. This pause will help to prioritise safeguarding and support families already in service.
Alternative services in Bradford can be found at the Healthy Minds website.
Beth* contacted One Front Door and said that her husband was physically abusive, he would destroy things around the house, and that she had to contact the police a few days ago as she was scared that he may seriously hurt her.
Web chat
The One Front Door team also manage the web chat function available right here on our website, from 9.30am-4.30pm Monday to Friday. At the top left of your screen, you will see a little orange icon, you can click on this to message us. It will ask you if it’s ok for us to use your data, but this is just so that we are compliant with European privacy laws, known as GDPR. Your information will always be entirely confidential and safe.
We hope that you will never have to call our One Front Door helpline. Here’s what happens if you do
Call for help now
0808 2800 999
Open Monday - Friday 9.30am - 4.30pm (Closed for half an hour at lunch at 1pm)
Our One Front Door helpline is completely free and confidential, and the call will not show up on itemised bills.
Leave the abuse, not your home
"The day I rang for help [was] the day I realised it was time for me to leave...The day I was accepted [to refuge] I had my full life in four bin bags and some toys I managed to grab." Kayleigh.
Latest news, blogs and jobs
#JustDont Campaign Launches
Mayor of West Yorkshire Tracy Brabin has launched the #JustDont campaign, the latest step in her fight to improve the safety of women and girls in West Yorkshire. The campaign is aimed at boys and men aged 14-21 and tells the story of five men who make excuses for...
Can you help us raise £8,000?!
Staying Put’s Senior Leadership Team and CEO’s from around Yorkshire will be sleeping out at the Leeds United Stadium at Elland Road to raise £8,000. They will be doing this to raise awareness for those who are at risk of homelessness due to domestic abuse. Almost 32%...
The rise of tech in domestic abuse
Staying Put is deeply concered about the significant rise in tech abuse with devices in the homes being increasingly used to commit control women and girls. Perpetrators are using these devices to learn where their partner or ex-partners are or take images and...