One Front Door

We’re part of the Survive and Thrive Partnership. Find out more here.
Helpline
Our One Front Door helpline is open to anybody who needs help – whether you are a victim or survivor, a friend or family member of someone who needs help, a professional who needs advice for a client, or a perpetrator who wants to address your behaviour.
It is run as part of the Bradford Survive and Thrive partnership, along with WomenCentre and Family Action.
When you call the One Front Door, your call will be answered by a trained domestic abuse practitioner.
The One Front Door helpline number is:
0808 2800 999
Our helpline is completely free and confidential, and the call will not show up on itemised bills.
Calling our helpline is the best way to access help, as we will have a chat with you, and find out as much information as you are comfortable sharing with us, and then we will be able to give you your options on what you can do next, and how we can support you.
We help everyone who needs it, regardless of your gender identity or sexual orientation, so please feel reassured that you can call us and you will be supported.
Our helpline is open from Monday to Friday, 9.30am – 4.30pm. We close for half an hour at 1pm every day for lunch.
Web chat
The One Front Door team also manage the web chat function available right here on our website, from 9.30am-4.30pm Monday to Friday. At the top left of your screen, you will see a little orange icon, you can click on this to message us. It will ask you if it’s ok for us to use your data, but this is just so that we are compliant with European privacy laws, known as GDPR. Your information will always be entirely confidential and safe.
Call for help now
0808 2800 999
Open Monday - Friday, 9.30am - 4:30pm (closed for half an hour lunch at 1pm)
Our One Front Door helpline is completely free and confidential, and the call will not show up on itemised bills.
Latest news, blogs and jobs
Staying Put leads groundbreaking Family Court IDVA pilot
We are delighted to announce that we will lead on the new Family Court Independent Domestic Violence Adviser (IDVA) delivery model of the West Yorkshire Pathfinder Partnership (WYPP). We will be working in collaboration with our exceptional West Yorkshire partners...
Understanding coercive control
When we think of domestic abuse, physical violence often comes to mind. However, abuse isn't always visible—it can be psychological, emotional, and deeply manipulative. This is where coercive control comes in, a form of abuse that became illegal in the UK in 2015....
We’re still here and we’re still fighting.
There are many things to celebrate this year on International Women’s Day. Firstly, we want to celebrate and thank our exceptional, dedicated and trauma informed staff for their dedication and hard work this last year. Without them, their enthusiasm and passion we...