I’m concerned for a friend or family member

If you have spotted signs that your friend or family member is experiencing domestic abuse, the first thing you can do is reach out to them. Showing your support will be key in helping them leave the abusive relationship. Remember that it will not be easy for them to leave, they will have ties – emotionally, financially or otherwise – which can delay the process, and often their self esteem will be so low they may not feel strong enough to break away at first. 

If you want to speak to us, you can call our helpline on 0808 2800 999 and we can give you advice on how best to support your loved one. 

How you can help 

  • Listen to them. Be a non-judgemental ear, and hear what they have to say. It may be frustrating at times, but it’s important that you do not blame them or get angry at them not leaving. 
  • Acknowledge the difficult situation they are in, and thank them for having the strength to speak out. 
  • Tell them that no one deserves abuse, despite what they may have been told by the perpetrator.  
  • Support them and allow them to make their own decisions, including when to leave.
  • Offer your support in terms of going to the hospital for injuries, or to the police to report the abuse. 
  • Pass on our information. Provide them with our phone number, 0808 2800 999 and let them know we can help. 
  • Look after yourself, and ensure that you do not put yourself into a dangerous situation.

Call for help now

0808 2800 999

Open Monday - Friday, 9.30am - 4:30pm (closed for half an hour lunch at 1pm)
Our One Front Door helpline is completely free and confidential, and the call will not show up on itemised bills.

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