Contact us
Call now for help
0808 2800 999
Our One Front Door helpline is open Monday – Friday, 9.30am – 4:30pm (closed for half an hour lunch at 1pm). Our helpline is completely free and confidential, and the call will not show up on itemised bills.
Email: referrals@stayingput.org.uk and you can request a call back.
Webchat: Our webchat is available on our website, from 9am to 5pm, Monday to Friday.
24hr National Domestic Violence Helpline: 0808 2000 247.
If you are in immediate danger call 999.
Web Chat
We have a web chat function available right here on our website, 9am to 5pm weekdays. At the top left of your screen, you will see a little orange icon (like the picture on the right), you can click on this to message us. It will ask you if it’s ok for us to use your data, but this is just so that we are compliant with European privacy laws, known as GDPR. Your information will always be entirely confidential and safe.
General enquiries
Email: referrals@stayingput.org.uk
General office enquiries only. For advice and support please contact our helpline, email listed above or our webchat function.
Make a complaint
Click the below button to make a complaint
Other contacts at Staying Put
Fundraising, donations and partnerships: fundraising@stayingput.org.uk
Media enquiries: media@stayingput.org.uk
HR & Recruitment: sprecruitment@stayingput.org.uk
"The day I rang for help [was] the day I realised it was time for me to leave...The day I was accepted [to refuge] I had my full life in four bin bags and some toys I managed to grab." Kayleigh.
Call for help now
0808 2800 999
Open Monday - Friday 9.30am - 4.30pm (Closed for half an hour at lunch at 1pm)
Our One Front Door helpline is completely free and confidential, and the call will not show up on itemised bills.
Leave the abuse, not your home
Latest news, blogs and jobs
We’ve been chosen to receive £1000!
We would like to thank everyone who voted for us as part of Movement for Good Awards. We were one of 150 charities chosen to receive £1000 in funding. The money used will enable us to buy emergency packs for people experiencing abuse. Often, when women leave a...
Staying Put raise awareness of domestic violence and young people
We are excited to share that Raya, our Young Person's Domestic Abuse Support Worker hastaken part in a documentary to raise awareness of domestic abuse with young people. Created by Saint City Studios, the film aims to act as a resource to help teens identify abuse...
Bettys Ilkley Tea Rooms Raise £400 For Staying Put
Earlier this month, runners from Bettys Ilkley Tea Rooms ran the Leeds Half Marathon, raising £400! Becky Gilmour and Chloe Allatt from Bettys trained for two months to run in the event. "Running a half marathon was completely new to Chloe and she did amazingly well...