Contact us
Call now for help
0808 2800 999
Our One Front Door helpline is open Monday – Friday, 9.30am – 4:30pm (closed for half an hour lunch at 1pm). Our helpline is completely free and confidential, and the call will not show up on itemised bills.
Email: referrals@stayingput.org.uk and you can request a call back.
Webchat: Our webchat is available on our website, from 9am to 5pm, Monday to Friday.
24hr National Domestic Violence Helpline: 0808 2000 247.
If you are in immediate danger call 999.
Web Chat
We have a web chat function available right here on our website, 9am to 5pm weekdays. At the top left of your screen, you will see a little orange icon (like the picture on the right), you can click on this to message us. It will ask you if it’s ok for us to use your data, but this is just so that we are compliant with European privacy laws, known as GDPR. Your information will always be entirely confidential and safe.
General enquiries
Email: referrals@stayingput.org.uk
General office enquiries only. For advice and support please contact our helpline, email listed above or our webchat function.
Make a complaint
Click the below button to make a complaint
Other contacts at Staying Put
Fundraising, donations and partnerships: fundraising@stayingput.org.uk
Media enquiries: media@stayingput.org.uk
HR & Recruitment: sprecruitment@stayingput.org.uk
"The day I rang for help [was] the day I realised it was time for me to leave...The day I was accepted [to refuge] I had my full life in four bin bags and some toys I managed to grab." Kayleigh.
Call for help now
0808 2800 999
Open Monday - Friday 9.30am - 4.30pm (Closed for half an hour at lunch at 1pm)
Our One Front Door helpline is completely free and confidential, and the call will not show up on itemised bills.
Leave the abuse, not your home
Latest news, blogs and jobs
Annual Report 2022-2023 is live!
Our annual report for the financial year ending March 2023 is now available to view and download. We will be printing a limited run of physical copies, please get in touch if you would like one: enquiries@stayingput.org.uk
Life At Staying Put- One Front Door
We hope that you will never need to call our One Front Door phoneline. It is open to anybody who needs help – whether you are a survivor, a friend or family member of someone who needs help, a professional who needs advice for a client, or are worried about your own...
Staying Put recognised nationally for high-quality service
We are delighted to announce that Staying Put has been reaccredited and awarded the Women’s Aid National Quality Mark, demonstrating our continued commitment to providing a high quality of service to women and children experiencing domestic abuse and sexual violence....