Contact us
Call now for help
0808 2800 999
Our One Front Door helpline is open Monday – Friday, 9.30am – 4:30pm (closed for half an hour lunch at 1pm). Our helpline is completely free and confidential, and the call will not show up on itemised bills.
Email: referrals@stayingput.org.uk and you can request a call back.
Webchat: Our webchat is available on our website, from 9am to 5pm, Monday to Friday.
24hr National Domestic Violence Helpline: 0808 2000 247.
If you are in immediate danger call 999.
Web Chat
We have a web chat function available right here on our website, 9am to 5pm weekdays. At the top left of your screen, you will see a little orange icon (like the picture on the right), you can click on this to message us. It will ask you if it’s ok for us to use your data, but this is just so that we are compliant with European privacy laws, known as GDPR. Your information will always be entirely confidential and safe.
General enquiries
Email: referrals@stayingput.org.uk
General office enquiries only. For advice and support please contact our helpline, email listed above or our webchat function.
Make a complaint
Click the below button to make a complaint
Other contacts at Staying Put
Fundraising, donations and partnerships: fundraising@stayingput.org.uk
Media enquiries: media@stayingput.org.uk
HR & Recruitment: sprecruitment@stayingput.org.uk
"The day I rang for help [was] the day I realised it was time for me to leave...The day I was accepted [to refuge] I had my full life in four bin bags and some toys I managed to grab." Kayleigh.
Call for help now
0808 2800 999
Open Monday - Friday 9.30am - 4.30pm (Closed for half an hour at lunch at 1pm)
Our One Front Door helpline is completely free and confidential, and the call will not show up on itemised bills.
Leave the abuse, not your home
Latest news, blogs and jobs
Life At Staying Put- Hospital IDVA
Staying Put work with communities to ensure that people who experience domestic abuse are able to access support and help where and when they need it. We therefore work in a range of settings, from GP Practices, schools and colleges to hospitals. What is a Hospital...
We need your votes
YOU DID IT!! We are now Smiley Charity Award Finalists for our Grow Your Wings video! Thank you to everyone who voted and shared our voting link with colleagues and family. There was a 50% increase in voting this year so it was a tough competition. What happens next?...
Life At Staying Put- GP IDVA’s
Staying Put not only run a helpline but work within the Bradford community to ensure help for people experiencing domestic abuse is accessible. Part of this work includes having GP IDVAs in GP practices. What is a GP IDVA? An IDVA is an Independent Domestic Violence...