Raneem’s Law
Listening with Care, Acting with Compassion
Funded by the West Yorkshire Combined Authority, Staying Put is the lead provider for Raneem’s Law in West Yorkshire, working in partnership with Leeds Domestic Violence Service (LDVS), WomenCentre and Pennine Domestic Abuse Partnership (PDAP). We sit within 999 control rooms, listening to call handler interactions in real time and advising on a trauma-informed response to domestic abuse incidents.
Raneem’s Law is a national initiative designed to strengthen the police response to domestic abuse by embedding independent domestic abuse specialists within police Customer Control Centres (CCCs).
It is named after Raneem Oudeh, who was murdered by her partner despite calling the police for help four times on the night she died. This model ensures that when domestic abuse is reported, call handlers are supported by specialist practitioners, helping every call to be assessed, managed and responded to with the care, urgency and expertise it requires.
Project aim
The aim of the programme is to improve the quality, consistency and timeliness of police decision-making at the first point of contact, ensuring that risk is accurately identified, victims/survivors are effectively engaged and opportunities to safeguard and protect individuals are not missed.
The West Yorkshire pilot plays a critical role in improving frontline responses to domestic abuse, enhancing victim safety and embedding trauma-informed, victim-centred practice within policing.
Our approach
Embedding intersectionality and cultural awareness in all responses. We are:
Survivor centred
Trauma informed
Culturally aware
We are committed to ensuring every survivor receives a safe, timely and appropriate response, while also strengthening the capability and confidence of West Yorkshire Police staff.
Embedded, Collaborative Working
DA Specialists are fully embedded within the Bradford and Wakefield CCCs, working alongside call handlers and supervisors. This close collaboration enables real-time support, continuous learning and informed decision-making, building trust between police staff, specialists and survivors.
This support is available seven days a week, from 10:00am to 1:00am, ensuring people receive consistent and responsive support when they need it most.
Providing Clear, Practical Guidance
DA Specialists will offer grounded, evidence-based guidance during and after calls, including:
Supporting call handlers
Supporting call handlers through complex or emotionally charged conversations
Advising
Advising on trauma-informed engagement
Reviewing
Prioritising victim safety. Reviewing DASH/DARA assessments
Recommending
Recommending approaches where appropriate
Conducting intelligence tests
Conducting manual intelligence checks to provide contextual information to officers attending scenes
Guidance will be practical, proportionate and fully aligned with West Yorkshire Police policies and escalation routes. Our work is grounded in evidence-based practice, strong operational governance and a deep understanding of coercive control, risk escalation and the complex dynamics of domestic abuse and sexual violence.
Survivor Involvement
We actively involve survivors in service design and improvement through feedback mechanisms and survivor panels. Their lived experience informs training priorities, policy development and continuous service enhancement, ensuring the voice of those we support remains central.
This project is funded by the West Yorkshire Combined Authority.
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"The day I rang for help [was] the day I realised it was time for me to leave...The day I was accepted [to refuge] I had my full life in four bin bags and some toys I managed to grab." Kayleigh.
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