Support for survivors


What is an IDVA?

An IDVA is an Independent Domestic Violence Advisor. IDVAs are specially trained to help survivors of all forms of domestic abuse, and help plan next steps in your recovery. 

Our IDVAs  give a voice to you if you’re feeling voiceless, enabling you to pursue justice and put the building blocks in place to begin a new life, free from fear.

Our IDVAs also play a crucial role in the community. They provide essential training to key agencies such as the police and the Crown Prosecution Service, which greatly improves the way they respond to cases of domestic violence.

What can our IDVAs help with?

An IDVA’s role often begins at the point of crisis. We can:

  • Improve security in your property so you can continue to live safely at home
  • Provide access to refuge accommodation
  • Provide emotional support and refer you for counselling or mental health services
  • Liaise with social workers on child protection issues
  • Accompany you to court or arrange pre-trial visits
  • Support you to give evidence and write victim impact statements
  • Request special measures in court including screens in court so you don’t have to face your abuser

ISVA service

Since 2019 we have been able to offer victims of sexual violence support and advice through our Independent Sexual Violence Advisor (ISVA) service.

Our ISVA can support anyone who has been the victim of sexual violence – whether this happened 2 days ago or 30 years ago.

Our ISVAs can support you if your case is going through the criminal justice system. We can help you through the court process and explain what is likely to happen when a report is made to the police. Our ISVAs can also provide support to you if you do not wish to make a report. In these circumstances, our ISVA can advise on sexual health concerns, provide emotional support and refer on to other services such as counsellors.

We have excellent links with the SARC (Sexual Assault Referral Centre) and can explain their role in helping you.

Get in touch

Call for help now

0808 2800 999

Open Monday - Friday, 9.30am - 4:30pm (closed for half an hour lunch at 1pm)
Our One Front Door helpline is completely free and confidential, and the call will not show up on itemised bills.

I need help

I'm concerned for a friend or family member

I am a professional

Your donations will enable us to help many more survivors of domestic abuse and sexual violence. 

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