Contact us
Call now for help
0808 2800 999
Our One Front Door helpline is open Monday – Friday, 9.30am – 4:30pm (closed for half an hour lunch at 1pm). Our helpline is completely free and confidential, and the call will not show up on itemised bills.
Email: referrals@stayingput.org.uk and you can request a call back.
Webchat: Our webchat is available on our website, from 9am to 5pm, Monday to Friday.
24hr National Domestic Violence Helpline: 0808 2000 247.
If you are in immediate danger call 999.
Web Chat
We have an out-of-hours web chat function available right here on our website, 9am to 5pm weekdays. At the top left of your screen, you will see a little orange icon (like the picture on the right), you can click on this to message us. It will ask you if it’s ok for us to use your data, but this is just so that we are compliant with European privacy laws, known as GDPR. Your information will always be entirely confidential and safe.
General enquiries
Email: enquiries@stayingput.org.uk
General office enquiries only. For advice and support please contact our helpline, email listed above or our webchat function.
Other contacts at Staying Put
Fundraising, donations and partnerships: fundraising@stayingput.org.uk
Media enquiries: media@stayingput.org.uk
Volunteering: volunteer@stayingput.org.uk
HR & Recruitment: sprecruitment@stayingput.org.uk
Donate to Staying Put
Your donations will enable us to help many more survivors of domestic abuse and sexual violence.
Call for help now
0808 2800 999
Open Monday - Friday, 9.30am - 4:30pm (closed for half an hour lunch at 1pm)
Our One Front Door helpline is completely free and confidential, and the call will not show up on itemised bills.
Latest news and blogs
Accessibility toolbar launched
We now provide an inclusive online experience for visitors to our website to enable them to access online content and services barrier-free. Website visitors are now able to access a wide range of accessibility and language support tools to customise their digital...
A fundraising event inside a Pineapple…
Sometimes, a chance meeting can lead to wonderful things. That’s exactly what has happened to Staying Put. Thanks to one phone call to an energy company, and a bit of friendly customer service, Staying Put ended up with a team of supporters in Kentish Town, London -...
Penny Appeal donates £10,000 for home starter kits
The international charity Penny Appeal has selected Staying Put for a donation of £10,000 from their Phoenix Fund, which was launched to help people escape abusive relationships. Staying Put will be spending the fund on ‘home starter kits’ i.e. essential appliances...